Lingodea
Lingodea is a translation management platform that helps agencies manage translation jobs, translators, bookings, and invoicing in one place. It includes both an admin web application and a translator mobile app, with support for onsite and online/video assignments.
What's in the box:
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Translation job and booking management
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Translator scheduling and assignment
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Onsite and video interpretation support
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Translator availability management
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Translator invitations and onboarding
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Mobile app for translators
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Upcoming and completed work tracking
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Signatures for completed on-site assignments
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Automated invoicing and invoice management
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Payment and transaction tracking
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Multi-language and multi-organisation support
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Branded client-facing workflows
Accept requests
Ligodea can accept traditional translation requests but also on-site and online translation requests. Request form is configurable and it can be included on existing web sites. They can come from registered clients from the client area or from guests.
Requests overview
Requests hub can operate in manual and automatic modes. Depending on request type and desired logic, a translator or group of translators can be invited to accept the work. Requests can be rescheduled and repeated.
Assign Translators
Select the best translator from a shortlist of qualified users based on the required language pair, mother tongue, availability, location and distance for onsite assignments, availability, service type, previous experience with the same client and other job-specific criteria. Invite specific translator or invite multiple translators.
Track progress
On work completion translator populates a small report that is different for different request types, most complex being on-site visit where app can capture client signature, travel expenses, travel time and visit notes. Completed work orders are subject to the client review.
Invoice builder
Create and manage invoices for completed translation assignments, with automatic calculation of fees, invoice status tracking, payment records, and PDF invoice generation. Supports organisation-specific billing, transaction history, and visibility of invoices to clients.
Translator Hub
Translators have rates defined. Before the access, translators can accept terms and conditions if needed. They can define their language knowledge and from-to directions, mother tongue, certificates, bank details and much more. They can opt in or out from on-site and video requests. They can be assigned tasks or invited to a work and first to accept
Clients
Clients have their own access area. They can be created in the admin panel, with separate rates, list of users with access (each user with granular permissions), one or multiple addresses and possibility for multiple daughter clients. Clients can invite more of their staff to the app.